Organisation

This statement applies to Q-Park Ltd (UK & Ireland) (referred to in this statement as “the Organisation”). The information included in the statement refers to the Organisations financial year ending 2022.

Organisation's Structure & Business

The Organisation is an independent European parking company with good to strong market position in many European countries. We fulfil the need for quality parking solutions at strategic locations. The Organisation employs 450 FTEs in UK & Ireland and has over 15 million customers across these geographical locations. We have 78 facilities in the UK 18 facilities in Ireland. All of our customers recognise our house style and respect our trustworthy ethos. The Organisation successfully provides a solid overall performance, hospitable people, and an outstanding financial base. We embrace cultural and social sensitivities in our quality ambition. The Organisation, who’s head office is situated at 1a East Parade, Leeds, LS1 2AD acknowledges its responsibilities under the Modern Slavery Act 2015 and has a zero-tolerance approach to modern slavery and human trafficking and is committed to acting ethically, with integrity and transparency in all business dealings. Where practicably possible our Organisation will safeguard against any form of modern slavery and human trafficking taking place within the business and/or our supply chain network.

Definitions

The organisation considers that Modern Slavery encompasses:

  • Human trafficking
  • Forced work, through mental or physical threat
  • Being owned or controlled by an employer through mental or physical abuse or threat of abuse
  • Being dehumanised, treated as a commodity or being sold as property
  • Being physically constrained or to have restrictions placed on freedom of movement.

Commitment

Our Organisation acknowledges its responsibilities in relation to tackling modern slavery and commits to complying with the provisions in the Modern Slavery Act 2015. Our Organisation understands that this requires an ongoing review of both its internal practices in relation to its labour forces and, additionally, its supply chains. Our Organisation does not enter into business with any other organisation which knowingly supports or is found to involve itself in slavery, servitude and forced compulsory labour. No labour provided to Our Organisation in the pursuance of the provision of its own services is obtained by means of slavery or human trafficking. Our Organisation strictly adheres to the minimum standards required in relation to its responsibilities under relevant employment legislation in the UK and Ireland, and in many cases exceeds those minimums in relation to its employees.

Supply Chains

In order to fulfil its activities, the main supply chains of the Organisation include those related to products and services of parking equipment, IT hardware and software, recruitment agencies and training suppliers.

Potential Exposure

In general, the Organisation considers its exposure to slavery/human trafficking to be relatively limited.

Due Diligence

Our Organisation carries out due diligence processes in relation to ensuring slavery and/or human trafficking does not take place in its organisation or supply chains, including a review of its suppliers. Our Organisation has not, to its knowledge, conducted any business with another organisation which has been found to have involved itself with Modern Slavery.

In accordance with s54(4) the Modern Slavery Act 2015, the Organisation has taken/is taking the following steps to ensure that modern slavery is not taking place:

  • Outlining our expectations and requirements to our suppliers to ensure they are compliant with the Modern Slavery Act.
  • Carry out regular audits to ensure all of our employees are paid at least the National Minimum Wage and have the right to work in the UK & Ireland.
  • In the process of designing in house training on modern slavery.
  • Appointed a named individual to oversee the compliance with the Modern Slavery Act  

Policies and Process

Our Organisation has the following policies which further define its stance on modern slavery; recruitment policy, supplier code of conduct, whistleblowing policy and a group corporate social responsibility program.

  • Whistleblowing Policy (updated 2022)
  • Recruitment Procedure
  • Corporate Social Responsibilities
  • Modern Day Slavery - Supplier Code of Conduct

2022 Update

In 2022 a new Head of HR for UK & Ireland was appointed and we achieved the following:

  • 100% of our managers have undertaken Modern Day Slavery Training in the last 12 months.
  • We implemented an independent whistleblowing hotline, provided by the organisation ‘SafeCall’.
  • It provides appropriate protections against victimisation of person(s) who make reports about potential breaches. The hotline is a confidential hotline,  operated in local languages by an independent, third-party company, available to all employees and their families and all suppliers, suppliers’  employees and their families at no charge 24 hours a day, 7 days a week.
  • Should appropriate people wish to contact the hotline, they may make a report anonymously.
  • All complaints are assessed and investigated as necessary consistent with our own Investigative Procedures.
  • We updated our whistleblowing policy to contain the independent confidential whistleblowing hotline ‘SafeCall’.
  • We worked with SafeCall to develop Bribery training, with incorporated spotting the signs of Modern-Day Slavery case studies.
  • 100% Of Managers have undertaken the aforementioned module.
  • We have implemented a risk management framework for suppliers.
  • Q-Park have adopted a risk management framework, which incorporates effective risk management as a part of our strategic planning process,  requiring business operating plans to address the effective management of key risks and to embed a strong risk management culture.
  • As a part of that framework, we regularly assess our supply chain base in ensuring compliance with our practices.
  • We conduct an in-depth review on a regular basis of the risk profile of the relevant supplier.
  • We also have regular ESG meetings with Group Holdings, whereby Modern Slavery is on the top of the agenda to discuss on a quarterly basis to  determine effective mitigation in new and emerging risks and protection.
  • 100% of our supply base signed our terms and conditions detailing the abolishment of modern-day slavery.
  • At the conclusion of onboarding, new suppliers are asked to sign our compliance terms and conditions.
  • These compliance terms and conditions contain specific provisions which reference Q-Park’s Supplier Policy and make mandatory the obligation to  comply with all applicable human rights laws and ensure that any suppliers with whom the new suppliers work do so as well.

Slavery Compliance Officer

The Organisation has a Slavery Compliance Officer, the Head of HR for UK & Ireland to who all concerns regarding modern slavery should be addressed, and who will then undertake relevant action with regard to the Organisations obligations.

This statement is made in pursuance of s.54(1) or the Modern Slavery Act 2015 and will be reviewed for each financial year.

Adam Bidder

Managing Director, Q-Park UK & Ireland

Date: 09/04/2023

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